HIPAA Privacy and Security
The steps detailed in this document give instructions on how to access and complete HCPro's HIPAA Privacy and Security courses. The steps include accessing the course, completing the exam, and viewing or printing the certificate.
This documentation displays screenshot examples from symplr Learning. Accessing the course from another learning management system may result in a slightly different experience, but the general steps are the same.
>These instructions are applicable to the following courses:
HIPAA Privacy and Security for Business Associates
HIPAA Privacy and Security for Coders, Billers, and the HIM Staff
HIPAA Privacy and Security for Executive, Administrative, and Corporate Staff
HIPAA Privacy and Security for Nurses and Clinical Staff
HIPAA Privacy and Security for Nutrition, Environmental Services, and Volunteer Staff
HIPAA Privacy and Security for Physicians
HIPAA Privacy and Security for Registration and Front Office Staff
Refresher: HIPAA Privacy and Security for Business Associates
Refresher: HIPAA Privacy and Security for Coders, Billers, and the HIM Staff
Refresher: HIPAA Privacy and Security for Executive, Administrative, and Corporate Staff
Refresher: HIPAA Privacy and Security for Nurses and Clinical Staff
Refresher: HIPAA Privacy and Security for Nutrition, Environmental Services, and Volunteer Staff
Refresher: HIPAA Privacy and Security for Physicians
Refresher: HIPAA Privacy and Security for Registration and Front Office Staff
There are several navigation tools available as you work through course materials.
Contents. The Contents menu on the side of the course window lists every slide of the course. You can jump to any specific accessible slide and display its contents at any time by clicking a title.
Search. The Search box at the bottom of the Menu panel is there to help you find specific pages and content. Type some text in this box, then click the magnifying glass or hit Enter/Return on your keyboard to query both page titles and page content. Any results containing the text you typed are displayed in the Menu panel.
You can further refine search results by clicking the Filter option within the Search Results panel. Clicking this allows you to filter your results to only those containing the search terms in the notes or the slide text.
After a search is run, any pages shown in the Contents are reordered. To restore the Contents to its prior (complete) arrangement, click Clear and Return to Menu. The Search Results are cleared and the Contents reverts to the full page listing.
Volume and Playback Controls. Adjust sound volume using the slider found by clicking the speaker icon. Clicking the Play/Pause button plays or pauses the page content, and clicking the Replay icon replays the page. Finally, clicking Next or Previous displays the previous or the next page in the course.
Help. Clicking this link in the upper-right corner of the course window displays a list of troubleshooting tips in case you encounter any technical difficulties when trying to complete the lesson.
Upon launching a course module, a window containing the course content is displayed. The course materials consist of a series of informational slides. Read the information on each slide, then click Next to proceed to the next. If you need to go back to a previous slide for any reason, clicking Previous displays the last slide you viewed (if you've 'jumped around' to pages out-of-sequence, this may not necessarily be the previous page in numerical order).
Some courses contain review questions interspersed throughout to help ensure you have a firm grasp of the key concepts. These questions are regarded as practice, and are not reflected in your overall grade. Review questions are presented in a multiple-choice format. To proceed, click the circle of your chosen answer, and then click Submit to check if your answer is correct. If you didn't choose the correct answer, the correct answer displays before progressing to the next slide.
After viewing all pages of course content and answering any review questions, the course is complete. After completing the course, it is then time to proceed with its final exam.
The final exam for each course is found at the end of the course module. You may skip directly to the exam by clicking the Final Exam link found in the Contents section, though it is best to progress naturally though the course, then take the exam after reviewing all the course materials. You must score an 80% or greater to pass. However, you have an unlimited number of attempts to pass the exam.
Warning: If you exit the course during the final exam, your answers and progress will NOT be saved.
The final exam is located in the Final Exam pages of the course. After the How to Take the Final Exam page provides some quick instructions, the test begins on the next page, displaying the first question for you to answer.
Answer each question by selecting the appropriate option button and then click Submit to continue to the next question.
Once you have answered all of the questions, the results screen displays your exam status and score.
If you failed, better luck next time! You're given options to review and retry the test from the results page. Review the material carefully, then give it another go once you're ready.
If you have passed, congratulations! You have two methods to obtain specific credits for your hard work.
The first method offered is to submit your test results for AAPC credits. Clicking this link in the results page presents you with the AAPC certificate of completion, which you may then print from your browser window.
The second option is used to obtain certification for any other types of course credit (such as AHIMA and ACDIS), and presents you with a survey. To obtain this certificate, complete the survey, making sure to add your contact details at the end, and click Submit. This sends you an email containing a link to view your certificate any time. Simply click the link in that email to view your certificate.
Once you're done with the course, make sure to click Finish in order to properly save your progress. On your way out, you're given one last chance to submit your results for continuing education credits.
If you want to review the course materials, or need to reprint your AAPC course completion certificate, simply relaunch the course by clicking its title from your Completions area. Upon opening the course window, you are presented with the option to resume where you left off (typically, this is the Results page). Otherwise, you may review the course (or final exam) from the beginning.
Your AAPC certificate may be reviewed or reprinted by navigating to the Results page and clicking Submit for AAPC Credits.
If you want to reprint the certificate for other types of credits, you will need to access it using the link included in the message previously sent to your email.