What's New in Reference Assessment
symlpr is dedicated to delivering valuable new features to our solutions as quickly as possible, helping our customers be more productive than ever.
Want to know what we've been up to? Check out the release notes below to learn more about the improvements we've recently delivered. Each link below lists the enhancements delivered in the shown release period.
Release: February 1
Bug fixes
| Ref# | Area | Description |
|---|---|---|
|
581646 |
Assessments | Recipients of a reference assessment would sometimes receive an error when attempting to access the assessment. |
Release: January 19
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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Updated Interface. symplr Assessments has received an interface update! This new look-and-feel not only delivers a refreshed and complementary color palette, but also provides improved readability, consistent fonts, and iconography that clearly represents available actions and/or statuses. (Ref# 459370)
Archive: 2022
Release: September 15
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 546002 | Reports | The Advanced Analytics candidate report was incorrectly reporting the status of candidates who were invited using Reference Check. |
Archive: 2021
Release: October 20
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
-
Reference Assessment reports. Clients that utilize Reference Assessment through integrations with Position Manager and/or symlpr Hiring System now have the ability to exclude disclosure information when generating reference assessment reports from those integrated solutions. This allows users to quickly review report information without pages of preceding disclosures.
This is a company-wide setting that can only be enabled by a member of our Support team, so please contact us for more information.
Release: June 30
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- FCRA Compliance. To comply with the Fair Credit Reporting Act, candidates are now shown a disclosure form to review and sign off on for each position they have been asked to provide references. This disclosure verbiage is also included on the candidate's feedback report. (Ref# 1433)
Release: February 10
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Export to Recruitment Marketing. New Export to HRM option in the Sourcing tab exports a list of references who have opted-in to the Sourcing Pool, using a file format that can easily be imported into symlpr Recruitment Marketing. (Ref# 1265)
Archive: 2020
Release: November 18
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. A numerical value now displays alongside the score bubbles on the Feedback report and the View Candidate page. (Ref# 1262)
Release: November 4
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Compare candidates. Updates have been made to the Compare Candidates workflow to make it easier and quicker to view a list of candidates for review and evaluation. (Ref# 1236)
Release: October 15
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Positions. We've made some updates to the user interface on the Positions page to provide a more streamlined and modern experience. (Ref# 1230)
- Positions. We've optimized things behind the scenes of the Positions page to help load the page quicker and improve system performance. (Ref# 1231)
Release: September 9
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 1264 | Reports | The Analytics page under the Reports area was not properly loading. |
Release: September 3
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Notifications. Notification emails sent when references are completed can now be sent to alternate email addresses. (Ref# 722)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 1242 | Reports | The Activity Report and Candidate Count were not displaying correctly. |
Release: August 19
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Expired Status. A new Expired candidate status has been added, showing recruiters at-a-glance any candidates with expired invitation links. (Ref# 1079)
Release: August 12
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Auto-Archive Assessments. Assessments older than three years old are now automatically archived. (Ref# 805)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 1210 | Reference Analytics | The Average Number of References per Cadidate data was not displaying in the Completion Statistics section. |
Release: July 22
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Invitations. Links sent to both candidates and references inviting them to complete the reference assessment now expire after 14 days. (Ref# 736, 767)
Release: July 1
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. A general data export for candidate information is now available. The export creates a .CSV file that contains basic candidate information, including the current status of their assessment. (Ref# 1060)
Release: June 24
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 1000 | Search results | Selecting candidates from search results was not properly opening the details page for that candidate. |
Release: June 17
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 967 Case 01710927 |
Reports | Reference types were displaying as Hidden when viewing Custom Questions and Answers on the Candidate Feedback Report. |
Release: June 3
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 809 | Reports | The needle on the Reference Quality Indicator gauge was displaying differently between on web-based and PDF versions of the report. |
Release: May 14
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. The Feedback Report PDF now displays additional information on Supervisor's scores after two or more supervisors complete the assessment. (Ref# 315)
- Reminders. Reminders can now be sent to candidates to request more information after they complete an assessment. (Ref# 594, Cases 01586719, 01587475)
Release: April 22
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. Feedback report links received via email now display the report without needing a report key. (Ref# 714, Case 01665933)
Release: April 15
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Positions. The Position Name field no longer auto-populates for managers creating assessments. (Ref# 730)
Release: April 3
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Notifications. A new notifications allows you send an email to candidates to remind them of additional information necessary for submitted references. These notifications can be sent after assessments are complete. (Ref# 594)
Release: April 1
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 761 | Reports | After answering Yes to "Would you rehire this candidate?" in the Rehire section of a reference check, the Reference Check Report would still show an answer of No. |
Release: March 11
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reference Check for Analytics. A new Reference Check tab has been added to the Advanced Analytics Results page, accessible to clients with Reference Check enabled. (Ref# 702)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 742 | Reports | An error would display when users with an apostrophe in their last name were trying to view reports. |
Release: February 26
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Emails. Email notifications to references now include the references Prefix, First Name, and Last Name in the greeting instead of just their first name. (Ref# 631)
Release: January 21
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Notifications. When a candidate completes their references, the email notification that is sent now includes a link to the Feedback Report. (Ref# 518)
- Custom questions. A warning message now displays to users when attempting to create a custom question that exceeds the 1000-character limit. (Ref# 581)
Archive: 2019
Release: December 4
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 647 | Reports | The Feedback report was not including the highlights text at the top of each section. |
Release: November 13
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 638 Case 1628566 |
Notifications | The manager's sourcing notification settings found on the Manager Profile page have been restored. |
Release: October 23
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- System messaging. We've improved messaging when a user is automatically logged out due to inactivity. (Ref# 622)
Release: October 16
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
Candidate passwords. We've improved the messaging around passwords for candidates accepting an invitation so they are aware of applicable rules and requirements. (Ref# 608)
Release: September 25
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 550 | Profiles | After resetting the password, only the Analytics and Profile options would display in the top menu until navigating to a new page. |
Release: September 18
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Live Chat. Administrators and Interviewer users can now chat live with symlpr Support from almost any page within Reference Assessment! Clicking the Chat icon in the lower-right corner of the page connects you to a symlpr Tier 2 Support Specialist, eager to offer guidance during your moment of need. (Ref# 398)
- Passwords. Any new or updated passwords must now include a minimum of eight characters, with at least one number and at least one letter. The requirement for including an uppercase letter and a special character has been removed. (Ref# 475)
Release: August 14
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. The data in the References area of Advanced Analytics reports has been reformatted to be viewable in full without needing to use a scroll bar. (Ref# 589)
Release: July 31
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Interviews. The character limit for custom questions has been raised to 1000 characters. (Ref# 580)
- Settings. Text alignment has been improved for Notification Settings options. (Ref# 577)
Release: July 18
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- References. The number of required references for a position can now be updated after candidates have already been added to the position. (Ref# 493)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 576 | Profiles | An error was preventing users from updating their password from the Profile page. |
Release: June 12
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. When selecting View from the list of email templates, the template content displays on the View Template page without having to select View again. (Ref# 229)
Release: May 22
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- References. Additional instructions have been added to the Add Reference page so candidates provide clearer information regarding their working relationship with references. (Ref# 520, Case 01527251)
Release: May 15
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. The Menu bar has been stabilized to provide a smoother and more consistent experience for users. (Ref# 368)
- Reports. The Reference Reminder Search report now displays a message if no results matching the entered criteria were found. (Ref# 473)
- User Interface. We've clarified the messaging that displays when users hover over the Edit and Delete buttons of a reference in progress. (Ref# 480)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 504 | Reporting | The Candidate menu was getting selected when managers were running Force Completion or Quarterly Completion reports, and the Return to Reports menu was missing. |
Release: April 24
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. Clicking an expired link now displays an error message explaining it, rather than simply showing a general error message. (Ref# 510)
Release: April 17
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. The Candidate Name and Start Date have been added to the footer of each page on the Candidate Reference Report. (Ref# 386)
- Reports. The "missing file" icon no longer displays on feedback reports when a logo file hasn't been uploaded. (Ref# 204)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 511 | Reports | The Reports item in the navigation bar became disabled when running the Reference Reminder email report. |
| 371 | Reports | The help text for the Time to Complete field on the Candidate Reference Report wasn't displaying properly inside its pop-up window. |
Release: March 27
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. The Save and Cancel buttons on the Notes, Print, and Share modals found in the Candidate Report are now consistently sized and spaced. (Ref# 372)
- Reference Status. Managers looking at the View Candidate page for a candidate with an In Progress status are now shown the status of the candidate's references. (Ref# 375)
- User Interface. We've tightened up the description on the Reference Assessment Retention Dashboard to more concisely explain the feature. (Ref# 440)
Release: March 20
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Custom Questions. Users can now add up to 30 custom questions for each created position. These questions can also be enabled at the account level, which automatically adds them to every newly-created position. (Ref# 443)
Release: March 13
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 425 | Reference | Email templates would lose their formatting after being edited. |
Release: February 13
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Permissions. We've updated the name of the Enable Roi Reports option to Enable Reports. The option is now automatically enabled for all new or active managers. (Ref# 391)
- Messaging. We've improved error messaging shown to users so they're able to provide details to Support staff to assist in issue resolution. (Ref# 397)
Release: February 6
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. Managers may now view the percentage of candidates and references that opt in to the reference assessment via the Advanced Analytics page. (Ref# 276)
- Reports. The Reference Type now displays on the Hire/Rehire report, indicating whether each reference is a Supervisor, Peer, or another relation. (Ref# 369)
- User Interface. Due to the upcoming shutdown of the Google + social network, any social sharing links for Google + have been removed. (Ref# 395)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 385 | Reports | Errors were occurring when managers attempted to build the Summary Report. |
Release: January 10
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 384 Cases 1489096, 1489549, 1489689 |
User Interface | Using the search bar would display an error. |
Release: January 9
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reports. Managers may now create Summary Reports based on a specified date range of up to 1 year. (Ref# 35)
- User Interface. Users no longer need to click twice to display a sub-menu in the navigation bar. (Ref# 234)
- User Interface. The Product Updates option has been removed from the Help menu. Now, a red exclamation point icon displays next to View Release Notes whenever Reference Assessment receives exciting new updates. (Ref# 281)
- References. A warning message now displays if a manager selects Hold for Later Release in a position's Reference Settings. (Ref# 357)
- Reports. Managers may now view a list of all Candidate Reminder emails sent by using the new Email Log option in the Reporting menu in the navigation bar. (Ref# 360)
- Admin. System Admin users may now hide individual candidates and their Reference Reports from Manager-level users by activating the Hide From Other Managers feature in the Edit Candidate page. (Ref# 364)
Archive: 2018
Release: December 19
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reference Reports. Wording has been adjusted to refer readers seeking more detail to the Comment from Reference section of the report. (Ref# 288)
- Reports. A new Forced Complete report lets users generate reports showing how many surveys were forced complete, within a range of up to 3 months. (Ref# 323)
- Advanced Analytics. Advanced Analytics now generates reports when selecting a Location and Position. (Ref# 343)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 345 | User Interface | Facebook has disabled the ability to view social profiles when clicking social icons in Candidate Reports. Any icons and references to Facebook have been removed. |
Release: December 12
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Imports. A message now displays when a Retention/Turnover import file exceeds the 5MB size limit. (Ref# 328)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 337 | The Candidate Name was not appearing as expected in emails. |
Release: December 5
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reporting. We've added a new Forced Complete report, providing details on the number of force-completed surveys within a given date range (up to 3 months). (Ref# 323)
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 209 | User Interface | The preview of the email would not display properly if a user re-opened the Preview modal on the Add Candidate page. |
| 237 | User Interface | The radio buttons in the Reference Assessment Survey were not properly aligned. |
| 251 | User Interface | If using Internet Explorer 11 and logged in as a Manager, the app displayed white space on the side of the page. |
Release: November 28
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Candidate Reports. We've added some additional details indicating the ideal score range to the Overview section of the Candidate Report, helping it to look more like the PDF version of the report. (Ref# 223)
Release: November 7
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reporting. When viewing the Manager Candidate Report with confidentiality enabled, the role of each reference is indicated in the report if two or more references share the same unique role, and the confidentiality of any other references will not be compromised. (Ref# 314)
Release: October 24
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Candidate Comparison. Users can now print, email, or create PDFs of the Candidate Comparison list multiple times. (Ref# 279)
Release: September 12
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 318 | References | Candidates using Internet Explorer 11 were unable to edit references with a status of Sent or Undeliverable. |
Release: August 15
Bug fixes
| Ref# | Area | Description |
|---|---|---|
| 307 | Reports | A browser error within Internet Explorer had been preventing users from printing some reports. |
Release: August 8
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Candidate Dashboard. The written instructions on the Candidate Dashboard page have been adjusted to align with the new page design. (Ref# 257)
Release: June 27
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Reset Password. We've made the messaging around resetting your password a little easier to understand. If you attempt to reset your password using a Reset Password link you've already clicked on, you are now instructed to return to the Login page and obtain a new link via the Trouble Signing In? option. (Ref# 282)
Release: June 20
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Administration. System administrators now have the option to enable or disable Salary fields throughout the Candidate Employment Verification section. This new option is found in the Company Settings page. (Ref# 278, Cases 01411817, 01412573)
Release: June 13
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Notifications. When a candidate removes a reference, the reference is sent an email saying their feedback is no longer needed. (Ref# 54)
- Notifications. System administrators now have the ability to disable automatic reference reminder emails from being sent by checking the new Stop Emails option on the Edit Reference page. (Ref# 56)
- Reports. Users may now print, save to PDF, or email a Candidate Comparison list by clicking the appropriate Print, PDF, or Send icons in the upper-right corner of the Candidate Comparison page. (Ref# 57)
- User Interface. A few minor adjustments and alignments have been made to some locations throughout the user interface. (Ref# 241, 243)
Release: May 31
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- User Interface. The new user interface rolled out to users on May 10 has been extended to System Admins, providing the same level of increased efficiency and a consistent look and feel across symlpr solutions. (Ref# 171)
Release: May 17
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- References. We've updated the wording used in the Reference Quality Indicator when two or more people may have used the same computer so it now displays the names of the questionable references. (Ref# 221)
Release: May 10
New Feature
We’ve given symlpr Reference Assessment a fresh new user interface that makes it smoother and easier to use than ever, as well as provide consistency with the look and feel of other symlpr solutions. This new look and feel makes it easier to do what’s needed, while keeping all the existing functionality intact. The update also improves usability for devices like smartphones and tablets.
Check out our feature overview to learn more about the new interface.
Another New Feature
Look at the top of this page... notice anything different? Reference Assessment now offers a fully-featured online help system! So whether you want to refresh your memory on some basic concepts, or you need to figure out how to review candidate references or generate system reports, this content is here to help.
Check out the Reference Assessment Help Center here, or select an option from the navigation bar above to look at a specific topic.
Release: April 4
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
- Mobile-ready interface. Candidates and references can now take advantage of a new mobile-ready interface for Reference Assessment, allowing them to access the solution and complete tasks from tablets and smartphones. Learn more (Ref# 92, 119, 220)
- Personal note. The personal note area in emails sent to references by candidates now automatically clears the instructional text when the note area is selected. (Ref# 158)