Communication Template Detail

The Communication Template Detail page allows you to view and manage settings for correspondence templates used by the symplr Recruiting system.

There are several options available for each template in the system. Each template may use some or all of these fields.

  • Status. This determines if the template is Active (available for use) or Inactive (not visible to users in the system).
  • Name. The name of the template. This is the name that appears in selection drop-down lists.
  • Description. A brief description of what the template's purpose is and when/where it should be used.
  • Return Email Address. This sets the email address that replies to the template are directed towards. Options include:
    • Default To. This option will automatically set the return email address to the option selected from the drop-down list (Recruiter or Hiring Manager).
    • Email. This allows you to type in a specific email address to be used for a return address.
  • Subject. Text entered here appears in the Subject of the email that is sent using the template.
  • Body. This is the Body of the email that is sent using the template. There are several formatting tools above the Body field to help further customize the template.
  • Merge Fields. This allows the inclusion of form fields in the email that will automatically populate once the email is sent. These fields can be pulled in from the Applicant, Requisition and other areas of the system.