Applicant Note Types

When creating a note for an applicant, you have the option to determine which type of note you want to create, Internal or Global. The type of note determines where that note is viewable for the selected applicant.

  • Internal. Internal notes are only viewable in the Application Notes area from within the application where they are created, as well as the All Notes area. Think of them as being attached to the person's application, not the applicant itself.

    Example: If you create an internal note for an applicant when viewing their application for Position A, that note is not visible when you view their application for Position B.

  • Global. Global notes are available wherever the selected applicant is viewed, regardless of which application you are viewing. Global notes are attached to the applicant, not any particular application, and can be found in the Application Notes and All Notes areas.