What's New in symplr Talent Sourcing
symplr is dedicated to delivering valuable new features to our solutions as quickly as possible, helping our customers be more productive than ever.
Want to know what we've been up to? Check out the release notes below to learn more about the improvements we've recently delivered. Each link below lists the enhancements delivered in the shown release period. Additional information about features can be found throughout this online help system.
Updated
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HealthcareSource Job Board. Support for the HealthcareSource Job Board is ending on October 31, 2024. After this date, the HealthcareSource Job Board option will no longer be available when posting jobs from symplr Talent Sourcing. No functionality is changing within symplr Recruiting, and no action is required by customers. [1018635]
Resolved
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Talent Network. Users were unable to upload resumes from Indeed when joining a Talent Network. This fix improves the mobile and desktop candidate experience by parsing the resume data from Indeed to the configured fields on the Talent Network join form, simplifying the process. [738222, Case 1515582]
Uploading from Indeed requires a configuration update, so please contact talentsupport@symplr.com for assistance.
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Talent Network. Users attempting to cancel out of the Join Network process were getting caught in an error loop that prevented them exiting back to the home page. [924921, Case 1704193]
Resolved
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Talent Network. Users were unable to upload resumes from Google Drive when joining a Talent Network. This fix improves the mobile and desktop candidate experience by parsing the resume data from Google Drive to the configured fields on the Talent Network join form, simplifying the process. [944815]
Updated
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User Menu. The User Menu in the navigation bar received some minor updates. These are cosmetic only and do not change any functionality.
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The User Menu is now accessed via a new Persona Coin. This coin displays the user's initials instead of their system username.
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This new coin has moved to the right of the Help menu.
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Updated
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Selective Job Broadcast. Support for Selective Job Broadcast has been discontinued by the third-party provider. Though this retirement does remove existing functionality, there are alternate methods available for posting jobs to ensure you're still reaching the right candidates.
The retirement only affects users of Selective Job Broadcast, and those customers have been notified separately. Please visit the User Assistance Center for more information.
Updated
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Interface text. In an effort to eliminate confusion, wording related to email activity has been updated to say, "[user] initiated an email to [candidate] in [search context]. Check candidate's Messages tab to verify delivery." [809509, Case 1601177]
Resolved
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Tags. Applicant tags were being dropped from a candidate's profile when merged with another profile. [751224, Case 1525388]
Updated
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Imports. Tags can now be removed from existing candidates in bulk during imports. A new Remove tags for existing candidates checkbox in the New Import window removes any current tags for candidates that already exist in the system. Tags included in the import are added to profiles. [622988]
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Date Range filters. Custom date ranges can now be used when searching using date range filters (Last Viewed, Last Noted, Last Emailed, Last Called, and Last Applied), allowing for more flexibility within these filters. [627939]
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Source. The Source page now automatically loads all candidates when opening this page, eliminating the need to click Search first before all candidate results are displayed. [775345]
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Reports. The Views, Starts, and Complete fields on the Source to Job report are now counted by unique requisition and not broken down by job titles, preventing confusion over source accuracy. [781450]
Resolved
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Selected Candidates. Users were briefly presented with an incorrect list of menu items when clicking the Selected Candidates option on the Source page. [615229]
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Import Status indicator. Text displayed when hovering over a completed import was not wrapping appropriately. [756985]
Updated
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Profile imports. The candidate import process has been enhanced to allow for the importer to determine whether or not they want to override the existing primary profile on a candidate record as a part of the import process, saving time and manual processing of profile updates. [578169]
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Internal filters. New Internal Only filters are now available on career sites, allowing internal candidates to filter postings for internal applicants only. Additionally, internal-only career sites can now be configured if desired. Please email talentsupport@symplr.com for configuration assistance. [732228]
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User imports. For customers with ATS integrations, users previously needed to be created in the ATS in order for them to be set up in Talent Sourcing, even if they didn't need access to the ATS. Users can now be created directly in symplr Talent Sourcing by checking the Ignore in Import checkbox when creating a new user. This prevents the user from being inactivated every time the user sync runs from the ATS to Talent Sourcing. [637394]
Resolved
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Job Title formatting. When searching for candidates related to Job Title search criteria, the work history results in an applicant's profile were not bolded. [767201]
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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Interface update. symplr Talent Sourcing has received an interface update! This new look-and-feel not only delivers a refreshed and complementary color palette, but also provides improved readability, consistent fonts, and iconography that clearly represents available actions and/or statuses. (Ref# 575178)
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Data processing. Data processing updates have been implemented that will help improve overall site reliability and data consistency in various areas of Talent Sourcing. (Ref# 619019)
Bug fixes
Ref# | Area | Description |
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565822 Case 01368403, 01369602 |
Filters | Filter values that had upwards of 50 characters were causing the source filter names to be cut off. Longer names are now limited with "…" formatting and a hover-over with the full name. |
703570 Case 01453920 |
Desktop Tools | We've updated the symplr Desktop Tools extension in Chrome, ensuring continued support for copying resumes from Indeed. If you have been using an older version of the tool, it will need to be removed and then re-downloaded. For step-by-step instructions on this process, please refer to our Desktop Tools quick start guide. |
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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Search Filter Enhancements. We've added several new enhancements to Filters throughout symplr Talent Sourcing, streamlining how your system data is displayed and evaluated. These particular improvements were all suggested by you, our users, so thank you (and keep sharing those ideas)! (Ref# 341100)
These enhancements include:
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Two new options have been added to the Filters section of the various Talent areas:
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Last Noted allows you to search for candidates based on when a note was last logged.
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Last Called allows you to search for candidates based on when a Phone Call note was last logged.
Note: Historical records for both of these filters will be brought in at a later date.
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The Date Profile Added filter now allows greater flexibility when selecting values. In addition to the original Slider option, new Date Range, After Date, and Before Date filters can now be used.
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The Last Viewed filter now respects all areas within the Talent section. Previously, it only associated with your most recently-viewed area of Talent.
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For filters that reference any "Last" actions (such as Last Emailed, Last Viewed, Last Applied, etc.), the default Any date range value has been renamed to -Select-, since you need to select a value from this drop down to use these filters.
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Desktop Tools. The Desktop Tools download page previously included a link to download the plugin for Internet Explorer. Since Internet Explorer is no longer supported by Microsoft, this link has been removed, and the download link has been changed to only reference Chrome and Edge. (Ref# 563218)
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Expanded Drip Campaign Scheduler. To allow greater flexibility with drip campaigns, you can now expand the total schedule of a drip campaign to six months from the current date (expanded from the previous limit of 90 days). When scheduling drip campaign emails, the calendar picker also prevents users from scheduling an email beyond the six-month cutoff date. (Ref# 563653, Case 01358868)
Bug fixes
Ref# | Area | Description |
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579240 |
Drip Campaigns |
The drip campaign Status page would not load if a template associated with a campaign had been deleted. |
New Feature
The Review Center is now included in symplr Talent Sourcing, granting the ability to streamline and enhance the recruitment process. This addition provides a dedicated avenue for your sourcers to collaborate with hiring managers, making it faster and easier to identify the most qualified candidates possible.
With the ability to send candidates for review, managers are brought into the hiring process sooner, while making it easier to share key insights into each candidate's knowledge, skills, and abilities. What this all boils down to is, finding (and hiring) the best talent is a quicker, smoother, and more informed process for everyone involved.
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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Message Management. Several fields relating to the Message Management area have been renamed to provide greater clarity and alignment with the values they display. (Ref# 494854)
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On the main Message Management page, Email & SMS titles have been renamed to Mass Emails & Mass SMS.
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Within the Mass Emails & Mass SMS pages, the titles have been renamed to read Mass Email Management and Mass SMS Management.
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Candidate Profiles. The Last Applied date field on a candidate's profile now links to all of the candidate's profiles as opposed to just the primary profile, allowing sourcers to get a clearer picture of whether a candidate has previously applied to their organization, regardless of whether that application is associated with their primary profile. (Ref# 499791)
Bug fixes
Ref# | Area | Description |
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482275 |
Emails |
The Messages area of the candidate profile was showing duplicate instances of sent emails, even though only one email was sent. |
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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Dashboard Reports. To eliminate confusion, the Uploaded and Contacted values have been removed from the graphs within the various Dashboard page reports, as these values were not mapped to anything in the system. (Ref# 475013)
Bug fixes
Ref# | Area | Description |
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482275 |
Campaigns |
Special characters (apostrophes, etc.) were displaying as encoded values in campaigns and campaign templates, causing incorrect formatting on campaign emails. |
486586 | Dashboard | Active Jobs were displaying a count of zero on users' dashboards. Note: It may take a period of time before activity begins to reappear in this space. |
Bug fixes
Ref# | Area | Description |
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452608 Case 01135314 |
Job Lists | Some users were experiencing an issue preventing candidate counts from updating in the job list. |
New Feature
Drip Campaigns are now included in Recruitment Marketing, providing a convenient way to increase exposure and generate engagement with your organization. Drip campaigns can be configured to send up to five messages, each using its own individual template. After lining up the desired messaging, you can fine-tune the delivery dates and times, as well as how long you want the system to wait before delivering the next message in the series. Once everything is set, activate your campaign and let the system do the work.
Enhancements
The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.
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New Hierarchy Display Title Fields. Applicant-friendly hierarchy display names established in Position Manager now display in the symplr Talent Sourcing Career Sites (where configured) and Source & CRM areas, creating parity between the two systems. The Department Display Title and Location Display Title fields are visible on the Candidate Application page, when available. This update only affects users with Position Manager integration.
Bug fixes
Ref# | Area | Description |
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326984 |
Email Forwarding |
Using the Create a new email in Outlook function would sometimes result in an error. |
432454 Cases 01114411, 01119033, and 01134560 |
Search | Trying to load a search with 200 candidates per page would result in an error. |
Bug fixes
Ref# | Area | Description |
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354951 |
Imports |
Using the Email All function within the Import section would result in an error. |