What's New in symplr Hiring

symplr is dedicated to delivering valuable new features to our solutions as quickly as possible, helping our customers be more productive than ever.

Want to know what we've been up to? Check out the release notes below to learn more about the improvements we've recently delivered. Each link below lists the enhancements delivered in the shown release period. Additional information about features can be found throughout this online help system.

Updated

  • HealthcareSource Job Board. Support for the HealthcareSource Job Board is ending on October 31, 2024. After this date, the HealthcareSource Job Board option will no longer be available when posting jobs from symplr Recruiting. No functionality is changing within symplr Hiring, and no action is required by customers.

Updated

  • Audit history. A new Job Posting category is available on the Admin > View Audit History page! This audit trail tracks changes to the Jobs Highlights, Job Ad, and Location Ad sections of a posting. [966966]

Resolved

  • Questionnaires. On PDF and printed questionnaires, the site URL was overlapping questions, making the questions unreadable. [1002549, Case 01780407]

Updated

  • Job/Posting Title field names. In order to provide greater consistency throughout symplr Hiring, field names have been updated. In email templates, Job Title is now Posting Title(external) and Internal Job Name is now Job Title (internal). This ensures field names match the naming convention found on Admin > Manage Templates. [985108]

  • Applicant assistance. Additional help topics are now available from the drop-down on the Applicant Help Request page of career sites. These new topics further allow applicants to self-serve questions/issues they may have with applications. [981652]

Updated

  • Navigation bar. The Navigation bar has been updated based on user feedback. [1001135]

    • The Inbox icon has been returned to the navigation bar. This icon displays a red dot when you have unread messages.

    • The Search field is now always available. You no longer have to click the search icon to reveal the field.

Updated

  • Navigation bar. The Navigation bar received some minor updates. These are cosmetic only and do not change any functionality. [873710]

    • The User Menu is now accessed via a new Persona Coin. This coin displays the user's initials instead of their system username.

      • The link to the Inbox has been moved from the navigation bar to the User Menu.

    • A new Help menu now lives to the left of the Persona Coin. This menu contains many of the options that used to reside under the Support Chat icon, such as links to help content and release notes.

      • When release notes are updated, an icon is displayed on this new Help menu and on the Release Notes item in the menu, alerting you that a new release is available.

    • The Search bar is now accessed by clicking the magnifying glass icon.

    • The Support Chat icon on the bottom right of the page is still available for live chat and support contact information.

  • Reports. The Compliance report has been renamed to Checklist Compliance to provide a more clear description of the information it contains. [781965]

  • Job boards. The JOBFindah and NLx/USNLx job board options have been removed from Hiring as those integrations weren't operating as expected. [974362]

Updated

  • Job templates. The HRIS field is now included when exporting job templates. [637784] 

  • Merge fields. An Internal Job Name merge field is now available to add to email templates. [931873]

  • W-4 forms. An Other option is now available for Marital Status fields on Iowa W-4 forms. [933971]

Resolved

  • Reference checks. Manually-created Reference Checks were not exporting to Documents as expected. [936001, Case 01729351, 01732789]

Updated

  • Activity Feed export. An applicant's Activity Feed can now be downloaded into an Excel file for easy reference and review. A new Export button is available at the top of the Activity Feed that downloads the file which contains columns for all the details about each entry. [758683]

  • Applicant Documents. Completed Reference Assessment reports are now available in the View Documents area for an applicant. Providing access to completed reports here makes it easier to locate and review Reference Assessments for applicants. [804335]

  • Reports. New fields are now available on select reports! [430989]

    • Disposition and Email fields have been added to both Applicant Log reports. The Disposition field makes it easier to see the reason instead of having to look up the included codes.

    • Requisition Number has been added to the Applicant Log and Employment Log reports.

Updated

  • Reports. A new Email option is available when viewing select reports! This option sends an email with a link to view your report when it has finished compiling. This is useful for reports that contain a large amount of data that may take some time to compile. [633842]

    The Email option is available for the Applicant Log (Multiple Locations) and Employment Log (Multiple Locations) reports.

  • Email templates. New email templates can now be created by copying existing templates. Clicking the new Copy button for a template creates a new template containing all of the data from the copied template (including attachments), reducing the time it takes to create new templates. [804317]

Resolved

  • Disqualification permission. The CANNOT DISQUALIFY APPLICANT permission was not limiting user actions as expected. Now, when this permission is enabled, users are not able to disqualify applicants, and are also not able to remove existing disqualifications applied to applicants. [851230, Case 01632505]

Updated

  • Reports. Reports found under the Search category (New Hires, Offers, Recent Applicants) now include a column for Start Date. [808200]

Updated

  • Staff Assessments. For organizations that are integrated with Staff Assessments, requisitions created in symplr Hiring are now visible on the Staff Assessments Dashboard. [450238]

Resolved

  • Documents. Attempts to download Jist and Hartman documents was causing an error. [710314, Cases 01471900, 01488806, 01496622]

  • Requisitions. Requisitions posted for over 120 days were not displaying a red exclamation mark as expected. [776328, Case 1491167]

  • Messages. A red exclamation mark was displaying for messages when there wasn't a new message for the user. [781908]

Updated

  • Roster Profile Management. Users with necessary permissions are now able to update Start Date and Term Date as well as remove a Roster profile. Changes to the Start Date are reflected in the applicant profile. [562989, 729153]

Resolved

  • Login. Clients with large lists of assigned locations were experiencing login issues. [750250, Cases 01524204, 01524205, 01524247]

  • Permissions. The Add Applicant Manually permission was not working as intended. [777087, Case 1532115]

Updated

  • Job Templates. Pay Min and Pay Max details can now be configured on the job template level! Previously only available on new requisitions, the ability to configure these fields on job templates saves time and reduces the risk of error when posting new opportunities.

    Users with the Manage Job Templates permission are able to configure Pay Min/Max information on job templates. A new permission (Edit Pay Min/Max on Requisitions) has been added to allow for non-admin users to update Pay Min/Max fields on individual requisitions. Existing requisitions are not impacted by this change. [514186]

  • Icons. The background color of the Pause/Hold icon has been changed to yellow. [755653]

  • User Profiles. The View Activity button has been updated to read View Page Visits. Once clicked, the title at top of the page reads Page Visits to better reflect the information being displayed on the screen. [759778]

Resolved

  • Applications. When an application was submitted via Quick Apply, the Application Date field would display incorrect data. [725694]

Updated

  • Admin. System admins in organizations using Background Integrations can now mark checklist steps containing a background check integration as Complete. [607810, Case 01210286]

  • Reports. The descriptions at the top of the Applicant Log reports have been updated to reflect the changes to how data is pulled. [759228]

Resolved

  • Applicant Pools. Selecting certain tags within an Applicant Pool was causing the Jobs page to display. [749628, Case 01520534]

Bug fixes

Ref# Area Description

607809

 Emails Automated emails regarding expired new user logins were previously being sent from the Talent Support email address. These notifications are now sent from noreply@hcshiring.com.

607815
Case 01421795

 PDF Viewer An error in the PDF Viewer was sometimes causing PDFs to appear pixelated or scrambled.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • I-9 forms. The Employer Data Entry portion of the I-9 form has been updated to allow users to input the value of N/A when a List A, List B, or List C document doesn't have an expiration date. (Ref# 478205)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Interface Update. symplr Hiring has received an interface update! This new look-and-feel not only delivers a refreshed and complementary color palette, but also provides improved readability, consistent fonts, and iconography that clearly represents available actions and/or statuses. (Ref# 453771)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Applications. If equal employment opportunity (EEO) data is not collected during the application process, any data fields pertaining to EEO will be omitted from the Assessments data export. (Ref# 603443)

  • Field Mappings. The Job Title (Internal) field has been added to the Manage Field Mappings page. (Ref# 622961)

Bug fixes

Ref# Area Description

634122

 Jobs The Offer Job function was sometimes not working correctly.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Share Direct Links to Requisitions. Users can now share links to specific requisitions by selecting the new Share Requisition option on the Manage Postings page, and choosing an action from the popup window. For more information on this process, you can refer to the Manage Postings page in our online help. (Ref# 493894)

Bug fixes

Ref# Area Description

587456
Case 01388009

 Reports Running the Applicant Log report was occasionally resulting in an error message.
607521
Case 01361425		 Reports The Employment Log (Multiple Locations) report was requiring users to set the start date filter to one day before a desired date range in order to pull all hires within that range.

 

Bug fixes

Ref# Area Description

330423
Case 00671229

 Applicants Applicants using the resume prefill feature were able to submit a resume that was missing required fields.

Bug fixes

Ref# Area Description

584872
Case 01390942

 Applicants Users were unable to edit an applicant's contact information if a complete street address was not entered into the form.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Download Attachments from Scheduling Activity. The Schedule Interview checklist item now allows for the downloading and viewing of documents uploaded to it. Any documents uploaded here are also available under the View Documents option located under the gear icon on the Application Details page. (Ref# 475663)

Bug fixes

Ref# Area Description

500035
Case 01205633

 User Interface Some users were unable to input decimal points on the PA Residency Form if they were using an iPhone to enter data.
508500
Case 01161098		 Reports The Current Openings report was occasionally timing out while exporting to Excel.
564770
Case 01361425		 Reports The Employment Log (Multiple Locations) and Employment Log (Single Location) reports were requiring users to set the Starting Date filter to one day before the desired date range in order to pull all hires within that range.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Edit Applicant Details. You can now edit an applicant's contact details from the Details page by selecting Edit Contact Information from the Settings menu (the blue gear icon). This displays a new page where you can change the applicant's name, phone number, email address, and street address.

Bug fixes

Ref# Area Description
330204 Job templates Font formatting issues were occurring when copy-and-pasting text into job templates.

418790

Case 1080144

 Reports An error occurred when attempting to download a CSV of Roster reports.

466469

Case 1157466

 Video interviews Errors were occurring for clients when attempting to send video interview links and with applicants attempting to open these links.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Indeed sponsored jobs. The ability to sponsor jobs on Indeed has been removed due to recent changes to the Indeed sponsorship model. This change does not affect the ability to post free/organic jobs to Indeed through the Hiring System.

Bug fixes

Ref# Area Description
354754
Case 1067804		 Candidate Profiles The document list on the Candidate Profile page was displaying the uploaded files out of order.
428519
Case 1114101		 Job Postings The standard posting fields were not properly displaying trailing zeroes.
433112
Case 1113595		 Job Descriptions Static images added to job descriptions were not displaying properly.
436552
Case 1077500		 Emails Email notifications were displaying improperly formatted HTML code.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Insert Image into Text Editor. A new Insert Image button has been added to the toolbar in the Hiring System text editor. Selecting that button displays a prompt for the image's URL. Upon adding the link to your image in the Image URL field, the image displays on both the job description console and the applicant site. (Ref# 426253)

Bug fixes

Ref# Area Description
433456
Case 1113595		 Reports The Applicant Log report was not pulling the applicants' EEO information.