What's New in symplr Recruiting

symplr is dedicated to delivering valuable new features to our solutions as quickly as possible, helping our customers be more productive than ever.

Want to know what we've been up to? Check out the release notes below to learn more about the improvements we've recently delivered. Each link below lists the enhancements delivered in the shown release period. Additional information about features can be found throughout this online help system.

Updated

  • Reports. Reports can now be sent via email! A new Email Report button is available when setting filters for a report. Clicking this button sends an email with a link to the report when it has finished compiling. This allows users to receive their report without having to wait for large data sets to process and display within Recruiting. [966791]

    Additionally, if reports take longer than 10+ seconds to display after clicking View Report, users are asked if they want to wait for the report to display or receive an email when the report finishes compiling.

  • Talent Analytics. Premium Analytics customers can now share analyses with other users. The link received via email takes the user directly to the shared analysis report. [1034102]

Resolved

  • Applications. An error was occurring when applicants pressed the Enter key within text fields on resume or cover letter entries. [982641, Case 01760172]

  • Signature documents. Incorrectly coded text characters were appearing on signed applicant documents. [996794, Case 01774116, 01861612]

  • Reports. The Edit and Delete icons were not displaying when report names of customized versions of standard classic reports have long names. [1036163, Case 01806724]

Updated

  • Reports. The Master Application report now includes applications in a Draft status. The Application Status filter defaults to a new All except Draft option, but draft applications can be included in the report by specifically selecting the Draft option. [1105437]

Updated

  • Easy Apply for Enhanced Job Distribution. Easy Apply for Enhanced Job Distribution has now been enabled for all customers! The Easy Apply option allows applicants to quickly and easily submit applications to any job posted on a job board via Enhanced Job Distribution.

    The Easy Apply option is located within the Job Distribution area of your job postings and is unchecked by default. Please contact talentsupport@symplr.com to update this setting so it is enabled by default.

  • New XML fields. Two new XML fields, <salary> and <requisitionid>, are now available on the Indeed Multisource XML feed. These additions help prevent duplicate requisition postings and comply with state salary range requirements. [1034051]

    Please contact talentsupport@symplr.com to have the Salary Range field configured on Job Posting forms in order for values to be passed to Indeed via XML.

  • HealthcareSource Job Board. Support for the HealthcareSource Job Board is ending on October 31, 2024. After this date, the HealthcareSource Job Board option will no longer be available when posting jobs from symplr Recruiting. No functionality is changing within symplr Recruiting, and no action is required by customers. [1018635]

Resolved

  • New Hires. Invalid new hire records were being created when the New Hire wizard was started, closed before completion, then updating the status of the requisition. [467546, Cases 00982292, 01164527, 01188940, 01221013, 1420388, 01534849, 01701294, 01796612, 01808912, 01808218, 01838723, 01838155]

  • Duplicate documents. Duplicate documents were being attached when sending emails to multiple applicants when using a communication template that included document attachments. [887020, Case 01679573]

  • Custom text on communications. Custom text added to a communication after a merge field was not being included in the email. [1010023, Case 01781968]

  • File attachment names. Applicants were not receiving emails when an attachment had a filename that contained a long (em) dash. [1025264, Case 01802710]

  • Questionnaires. Completed questionnaires were not displaying answers as expected. [1044864, Case 01807347]

New

Short Form Staff Assessment

The Short Form Staff Assessment is now available! The Short Form Staff Assessment is a significantly shorter and more efficient version of the survey, using a little more than half the number of questions compared to the standard Staff Assessment. This short-form version yields significantly faster completion times while preserving the integrity of the Feedback Report results.

Check out our Feature Overview document and quick overview video for more information.

Updated

  • Reports. New data fields have been added to requisition-based reports to provide richer, actionable data for better decision-making. All fields are deselected by default, and many can be aggregated/grouped for greater reporting flexibility. [958347, 958348]

    New columns include:

    • Time to Source. Average # of days between the requisition final approval date and the date the hired candidate applied, minus days on hold. Found on Jobs Filled and Recruitment Benchmark Raw Data reports.

    • Time to Start. Average number of days between the requisition Earliest Active Date, Final Approved Date or Created date and the new hire’s Start Date, minus the number of days when the requisition was On Hold. Found on Jobs Filled and Recruitment Benchmark Raw Data reports.

    • # Internal Emails Sent. Total number of internal (i.e. Manager <> Recruiter <> Requisition Approver) emails that were sent, associated with the filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • # Applicant Emails Sent. Total number of applicant emails (i.e. Correspond with Applicant), that were sent, associated with the filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • # Texts Sent. Total number of texts that were sent. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • # of Active Applicants. Total number of currently active applicants who have applied to the associated requisition. Found on Master Requisition report.

    • # Internal Applicants. Total number of internal applicants associated with filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • # External Applicants. Total number of external applicants associated with filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • Total # of Applicants. Total number of applicants associated with filled requisition (does not include draft applicants). Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • # Draft Applicants. Total number of draft applicants associated with filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • Dropoff Rate. Number of Draft applicants divided by total number of applicants associated with filled requisition. Found on Jobs Filled, Recruitment Benchmark Raw Data, and Master Requisition reports.

    • Pay Grade. Requisition's pay grade. If no pay grade is associated with the requisition or job template, then the value is null. Found on Jobs Filled, Master Requisition, Open Position Snapshot, and Current Job Postings reports.

    • Job Posting Display Title. Title from Job Posting tab. Found on Recruitment Benchmark Raw Data, Master Requisition, and Open Position Snapshot reports.

  • Reports. New data fields have been added to application-based reports to provide richer, actionable data for better decision-making. All fields are deselected by default, and many can be aggregated/grouped for greater reporting flexibility. [958349]

    New columns include:

    • Last Movement Date. Date the applicant was moved into their current status. Found on the Master Application report.

    • # Days in Current Status (New & Active). Today's date minus the date the applicant moved into their current status. This only displays for New and Active statuses; Hired and Not Hired displays as blank. Found on the Master Application report.

    • Orientation Dates. Displays first few instances of orientation and can be expanded to display up to 8 available dates. Found on the Master Application and Hires reports.

    • HRIS ID. Requisition-based field requested by customers to be included on the Master Application and Hires reports.

Updated

Updated

  • Forgot Username/Password. Confirmation messaging for the Forgot Username and Forgot Password features on the login page has been updated to indicate that users need to ensure the proper email address and/or username was entered to help ensure they receive necessary reset emails. [917714]

Resolved

  • Reports. Certain custom fields added to adaptable reports were not populating with data as expected when a saved report was run. [1024556, Cases 01800060, 01816624]

  • Communication templates. The RequisitionApproval:Comment merge field was not properly populating as expected in emails. [751949, Cases 01522763, 01659314, 01657084]

  • Communication templates. An error was occurring when attempting to Preview a communication template when it contained the Signature Date Stamp merge field. [918157, Case 01709412]

  • Communication templates. Applicant signature emails were not properly submitting when the Applicant Signature Enabled communication template included the Signature or Signature Date Stamp merge fields. [927058, Case 01715561]

Updated

  • Help link on Career Site. A new Help link is available on Career Sites. This link opens a help topic with a variety of information to assist candidates and applicants on self-serving any questions or issues they have with their account or applications. [1009698]

  • Notes. Notes areas have been updated to display up to 100 characters of the note (as opposed to 50), making it easier for users to quickly view note contents. A Click to Open link is available for any note over the 100 character display limit. [1018298]

Resolved

  • Invite Back Application. Applicants completing an application after receiving an Invite Back email notification were unable to submit the completed application. [963824, Cases 01751519, 01752129, 01794567, 01796072, 01796064, 01798881, 01800228, 01801297, 01801223, 01801741, 01803770, 01807895]

New

Job Board Performance report

The new Job Board Performance report is now available! Breaking down the performance of postings on job boards (grouped by the job board name or requisition), this report helps measure the success of postings across job boards by tracking cost, number of clicks, number of applies, and the number of applicants in key stages of the funnel.

This new report empowers you to monitor and track performance of the job boards supported through Enhanced Job Distribution, and can also be used to audit which requisitions are posting to which job boards.

Check out the new Job Board Performance report on the Insights>Reports page!

Resolved

  • Applications. Attempts to view an applicant’s short application by clicking the S icon was displaying the long application when one was available. [927180]

Resolved

  • Applicant Details. Applicant search/filter criteria wasn't being reapplied when navigating away then back to the Applicant Details page. [571363, Case 01248426]

Updated

  • Reports. Customized versions of reports can now be saved! Saving reports eliminates repetitive tasks by allowing you to access customized reports with a single click, providing quicker access to data for more informed decision making.

    Saved reports retain configurations such as sorted, grouped, filtered or aggregated values, and includes any custom fields that have been added (as introduced in the recent Custom Fields update).

    Check out our overview video for more information.

Resolved

  • Reports. Several issues with reports have been resolved.

    • The Master Application, Hires, and Disposition reports were improperly filtering out chosen report results if a user's name contained a comma. [789901, 789902]

    • The Viewed By Manager column wasn't displaying Yes/No values properly in the Master Application report. [906397]

    • All Active and All Inactive hierarchy search parameters (Department, Facility, etc.) were not properly filtering for the Requisitions and Applicants reports. [928011, 938558]

Updated

  • User Menu. The User Menu in the navigation bar received some minor updates. These are cosmetic only and do not change any functionality. [869527]

    • The User Menu is now accessed via a new Persona Coin. This coin displays the user's initials instead of their system username.

    • This new coin has moved to the right of the Help menu.

    • The coin displays as yellow when impersonating another user.

  • Reports. Recruiters that are able to access the Classic Reports page now also have access to the new  Reports page under the Insights area. These new reports feature fluid, dynamic data manipulation that allows you to review, customize, group, and even pivot your data however you need.

    Note: Access to reports is managed via user role permissions. Contact your system administrator with any access related questions.

Resolved

  • Requisitions. An error was occurring when a user copied a requisition that had associated documents and then deleted the original requisition. [333671, Cases 01184564, 01204850, 01374601, 01379644, 01521659, 01561692, 01667227]

Resolved

  • Reports. Several reports (Master Requisition, Filled Jobs, Open Position Snapshot, Current Job Postings) were improperly filtering out chosen report results if a user's name contained a comma. [319374, 789898]

  • Reports. The Master Application report was returning multiple rows for one candidate when background checks were initiated multiple times for one application. Now only one row is returned for a single candidate and the most recent background check value and status displays on that row. [880098, Case 01673957]

Updated

  • Applications for non-active postings. In the rare case where an applicant is able to apply to a posting that is no longer active, the applicant now receives an automated email notification informing them the position is no longer available. Additionally, the application is not sent to symplr Recruiting as a new application. [803768]

  • Indeed job postings. To further support job board posting requirements set by Indeed, a new Account Contact Email field has been added to the Hierarchy Detail page for the top hierarchy level. This allows customers to provide a singular global email address to job boards as opposed to unique recruiter email addresses. [815094]

Resolved

  • Interview Self-Scheduling. Interview Self-Scheduling was erroring out for users who had a decimal value in the Alert Display preferences area. Decimal values no longer cause an error. [919802, Case 01712666]

Updated

  • Interview Self Scheduling. A new Reminder Time Default setting is now available for customers using Interview Self Scheduling. This setting allows you to select a default meeting reminder when interviews are scheduled.

    The Reminder Time Default can be set at the global level for the entire organization, at the individual user level (from the User menu), or at the time of interview scheduling. [450957]

  • Hierarchy Contact Emails. A new Account Contact Email field is now available for top-level hierarchy entities (found under Admin > Hierarchy). This field is used to further support job board posting requirements set by Indeed, which now require a valid email address to be included for each posted requisition sent within the integration between symplr Recruiting and Indeed. Adding an email address to this field allows you to provide a single global email address for job boards as opposed to unique recruiter email addresses. [815094]

  • Closed Jobs Notifications. In the rare event that an applicant is able to locate and submit an easy-apply application for a job that is no longer actively posted on a job board, those applicants now receive an email notification informing them that the position is no longer available. Additionally, the applications are not sent to symplr Recruiting as a new application. [803768]

  • Notes. A new Click to Open link is now available for notes that exceed 50 characters in length (including HTML markup) for Applicants, New Hires and Requisitions. This allows users to view the complete note with the proper display of HTML formatting. [868649]

Resolved

  • eSignature documents. eSignature document statuses were not updating to Completed when a candidate completed the paperwork on their end. [790749, Cases 01583167, 01593192, 01609109]

  • User Details. The User Details page was intermittently displaying errors when the Include Inactive Hierarchy Options setting is enabled. [876162, Case 1672915]

New

Updated

  • Filters. A new Hidden Posting filter is now available in the Advanced Search area on the Requisitions/Jobs page. When checked, only jobs that have the Hidden Posting option selected on the Job Posting Details page display in the search results. [754123]

Resolved

  • Reports. An error was occurring when clicking the Errors link in the Error Detail column of the HRIS File Load Summary report (located in Classic Reports). [755870, Case 1524931]

Updated

  • Impersonation. Users can now begin typing an entry into the Impersonation field without first having to click in the text field. [536704]

Resolved

  • Career site. The career site relevancy search wasn't prioritizing the featured jobs in the search criteria. [633843, Case 1441398]

  • Applications. Candidates were able to submit a blank work history, resulting in duplicate work histories appearing on their application snapshot. [740470, Case 1498744]

Updated

  • Career site. For symplr Recruiting customers with symplr Talent Sourcing career sites: Candidates clicking the Apply Now link from an Enhanced Job Distribution job board are now brought to the direct apply link in symplr Recruiting instead of the generic search results link. As a result, subsequent clicks, applies, and source/medium/campaign values are successfully tracked going forward. [782897]

Updated

  • Reports. The Open Position Snapshot report under Insights > Reports has been updated with new metrics:

    • Requisition Approved Date

    • Days on Hold

    • # of Applicants Applied (includes the total number of applicants associated with the requisition)

    • # of Active Applicants (includes the total number of applicants currently associated with new or active statuses)

    Users can aggregate on the Days on Hold, # of Applicants Applied, and # of Active Applicants fields to allow for greater visibility into key recruitment metrics. [760185]

Resolved

  • Reports. Certain Bonus column values were not displaying in the Hires Report under Insights > Reports when those bonus columns were selected to display. [763286]

Resolved

  • Help links. The Learn More link on the main Reports page now opens the correct topic on the online help system. [773415]

  • Enhanced Job Distribution. Some requisitions were not displaying the JobTarget Organic Site Bundles within the job posting table even though those requisitions had been actively posted. [782204, Case 1567993]

Resolved

  • Admin. All users with access to the Admin > Fields area were able to view Custom Fields, even if they didn't have permission to view them based on the Custom Fields setting in the Admin > User Roles area. [769745]

Updated

  • Search. The Short Application Status search filter (located in the Advanced Search area of the Manage Applicants page) has been updated to include all short apply workflows, including Easy Apply and Indeed Apply. This revamped filter allows users to quickly find and sort short apply candidates based on whether they've completed only a short application or also submitted a full application. [614401, Case 01405507]

Updated

  • Templates. A warning message has been added to notify a user if their template exceeds the maximum character length. Since some excess character length can be attributed to "behind the scenes" HTML formatting, this message also includes guidance on how to correct the issue. [651840]

Resolved

  • Reports. Reports were sometimes omitting new hire bonus values. [489504, Cases 01185531, 01455104]

  • Reports. New Hire Bonus data were sometimes being displayed in an incorrect sequence. [563751, Case 01355566]

Updated

  • Easy Apply with Enhanced Job Distribution is now available! This exciting enhancement improves the candidate experience by reducing friction in the application process, ensuring you're attracting as many qualified candidates as possible.

    Easy Apply is fully optimized and customizable, providing features like mobile-only applications and the ability to serve prequalification questions (even if a job site doesn’t allow them). To learn more about how Easy Apply works, check out our Easy Apply help page.

    Easy Apply must first be enabled by a member of our Support team, so reach out to us when you're ready to improve your candidate experience. [538591]

Updated

  • Insights. A new Premium-only metric has been added to Talent Analytics. The Time to Complete Sent to Manager Stage metric calculates the average time in days it takes for candidates to complete the Sent to Manager stage of the recruitment process. [747050]

Updated

  • Insights. A new Recruitment Benchmark Raw Data report has been added to the Requisition section of the Insights > Reports page. This report contains requisition and application data points for requisitions filled within a specified date range.

    This report is in the format required to participate in the RogueHire (formerly Lean Human Capital) Recruitment Benchmark Study, and it can also serve as a valuable resource for users looking to better understand their recruitment data. [728658]

Resolved

  • Messages. A portion of the message area in the Invite Applicant Back window would be cut off if users first opened the application snapshot from the Applicant Details page, then invited a candidate back during the same session. [716771]

  • Requisitions. Users would intermittently receive an error message when trying to save a requisition. [760366, Case 01537881]

Resolved

  • Applications. In rare instances, the Application Status would reset to New without any user conducting a change. [728565, Case 01516224]

Updated

  • Reports. The Requisition Filled Date option has been added to the Master Application report. This allows users to run adaptable or classic reports showing all applications associated with requisitions filled within a particular date range. Requisition Filled Date has also been added as a report column option (this is hidden by default).

    To remain consistent with the new Master Application Report, the FilledDate value in the classic Master Application Report has been renamed to Requisition Filled Date. [728565]

Updated

  • Reports. The Insights Reports page now displays expanded menu options by default, allowing for quicker viewing of the available reports in this section with fewer clicks. [631224]

Resolved

  • Reports. The classic Master Application report was improperly filtering out position titles containing a comma. [645406, Case 01452692]

  • Reports. The classic Master Job Posting report was improperly filtering out position titles containing a comma. [706427]

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Reports. To simplify the process of finding which job boards are attracting candidates, the Medium and Campaign column options have been added to the Master Application, Hires, and Disposition reports. When used with the existing Applicant Source column, Medium provides the specific job board (or bundle board) where the applicant was sourced. Additionally, Campaign can be set by the JobTarget team if further sourcing breakdown is needed. These columns are both unchecked by default. (Ref# 631901):

Bug fixes

Ref# Area Description
706425 Classic Reports The classic Master Requisition report was improperly filtering out chosen report results if a value contained a comma.

New Feature: Enhanced Job Distribution

Enhanced Job Distribution is now available! This exciting new integration (powered by JobTarget) allows you to easily publish job postings to almost any job board across the internet, near-simultaneously, directly from symplr Recruiting.

As part of this release, all eligible existing job postings are automatically sent to the Organic Sites Bundle, a set of free job boards provided by JobTarget (consisting of LinkedIn Organic, ZipRecruiter Organic, Monster Organic, Talent.com, MyJobHelper, Adzuna, Jora, and Jooble).

Enhanced Job Distribution is found on the Job Postings tab on the Requisition Detail page. Access is controlled by system permissions, so make sure user accounts are properly configured so you can begin targeting candidates right away! (Ref# 579970)

Check out these resources to learn more about these new job posting capabilities:

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Interface update. symplr Recruiting has received an interface update! This new look-and-feel not only delivers a refreshed and complementary color palette, but also provides improved readability, consistent fonts, and iconography that clearly represents available actions and/or statuses. (Ref# 443535)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Reports. Several reports in Recruiting have been updated to provide clarity for captured data. These updates include:

    • Hires. Values displayed in the "Completed/Closed" column on the Hires report are now being represented as a percentage. For additional clarity, the name of the column has been changed to be "% Completed/Closed". (Ref# 623696)

    • Disposition. Two additional column options (Medium, Campaign) have been added to the Disposition report. These columns are unchecked upon default. (Ref# 631899)

Bug fixes

Ref# Area Description
644054, 650996 Reports Requisition- and Application-based reports were improperly filtering out chosen report results if a value contained a comma.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Talent Analytics. A couple of Premium Only features have been updated to provide for greater usability. These include:

    • Captures are limited to the 100 most recent in order to improve performance. Capture are meant to be used as temporary storage to keep charts handy; you can still delete more recent captures to see any older captures beyond 100.

    • The full-screen Metric Picker has been redesigned to surface metric descriptions to help with the metric selection process.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Talent Analytics. The interface for Guidebooks has been refreshed with a new look-and-feel. (This update does not include any functionality changes for Talent Analytics.)

Bug fixes

Ref# Area Description

481683
Cases 01127611, 01191663, 01358770, 01359046, 01385683, 01408319, 01456744

 Requisitions, Reports Incorrect data types were sometimes being stored in the wrong fields on some forms, causing data inaccuracies and export failures.

Bug fixes

Ref# Area Description

641508
Case 01444590

 Reports The Jobs Filled report was improperly filtering out appropriate report results if a search value contained a comma.

Bug fixes

Ref# Area Description

621563
Case 01431642

 New Hire Wizard The New Hire Wizard would error out if the Require Applicant Signature option was preselected and a user unchecked the Send New Hire Letter setting.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Invitations. The Indeed (Vendor) Apply invite back merge field (the {{Job Seeker Create/Merge Account Token Link}}) was expiring after only 1 day. This expiration date has been extended to 14 days, giving candidates a full two weeks to click on any invite back links sent to them via email. (Ref# 627190)

Bug fixes

Ref# Area Description

474943

Case 01167222

 Reports The classic Applicant Source Summary report was not filtering position titles that included commas.
586221
Case 01383202		 Requisitions The expiration of some requisitions were periodically delayed, expiring the following day instead of the previous night at midnight.
613521
Cases 01420654, 01425980		 Messages Particularly lengthy text content in application communications was causing the Applicant Messages tab to error out.
When creating communication templates, formatting markup (such as bold or italic text, or images) includes unseen HTML that counts towards character limits. It is recommended that you use the Paste as Plain Text option when copy and pasting content from other sources to remove any hidden markup code.

623733

Case 01428404

 Reports The Master Application report was not displaying internal notes.
648759
Case 01445535		 Assessments Behavioral assessment result URLs for Arena were producing an error.

Bug fixes

Ref# Area Description

610577
Cases 01418130, 01430885

 Requisitions The grid on the Manage Requisitions page was not displaying the last few column headers on the far right.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Reports. The refreshed Hires report has received several updates:

    • Added the Closed New Hire Documents column that includes documents in a Closed status. Users can aggregate off of this column. (Ref# 609197)

    • Updated the % Completed column to % Completed/Closed to include a collective percent of documents in either Completed and/or Closed status. (Ref# 609197)

  • Reports. The Applicant Type column has been added to the Disposition report to allow for further granularity. This value can also be used to group data. (Ref# 609081)

Bug fixes

Ref# Area Description

509371

Case 01221201, 01382960, 01384347

 Reports The classic Pipeline report was not successfully displaying all results when grouping results by requisition number.

511743

Case 1226114

 Reports The classic Execution History report was excluding reports with certain character values in their name.

Bug fixes

Ref# Area Description

593044
Case 01392882

 New Hires The Manage New Hires page was not successfully returning results when selecting Orientation Date as the date type.

New Feature: Reports Refresh

The Reports page (located under the Insights menu) has received an interface and feature update, providing a faster and more individualized approach to reporting. These enhancements deliver improved filter and data management tools, making it easier to extract and evaluate key metrics. We've also included seven pre-made system reports to help you quickly see what this new page can offer. (Ref# 565625)

Check out these resources to learn more about these new reporting capabilities:

Note: Access to the new Reports page is controlled by user role permissions. If you do not see this menu option, please contact your System Administrator to request access.

Bug fixes

Ref# Area Description

333618
Cases 01212645, 01225865, 01399013

 Correspondence Attempting to open applicant correspondence would sometimes result in the page getting stuck in a Loading status.

Bug fixes

Ref# Area Description

576736

 Talent Analytics Users in roles that didn't have access to the Classic Reports area were unable to view the Talent Analytics page, even if that permission had been enabled.

475664

Case 1170052

 Reports Changing an Applicant Type after a candidate had been hired was not being captured in reports.

Bug fixes

Ref# Area Description

571340

 Talent Analytics Users with the custom Admin/Recruiter user role were unable to access the Talent Analytics Consent page.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • New Application Status Filters. We've added some additional filtering options to the Manage Applications page to better support short application workflows, making it faster and easier to find the candidates you're looking for. (Ref# 492864)

    • A Short Application Status filter has been added to the advanced search area for clients using short apply workflows. This simplifies how to locate short apply candidates by allowing users to quickly sort candidates based on whether they've only completed the short application, or if they've completed a full application.

    • A checkmark now displays on the application icon of candidates who have completed the full application after being invited back, giving recruiters a visual indicator of who completed the full application following an initial short apply.

    • The original short application date is now reflected in the Apply Date field for candidates that completed a full application after being invited back (previously, the full application date was used). This delivers more accurate "time to" metrics, and reduces confusion when searching off of application dates in the advanced search area.

Bug fixes

Ref# Area Description

546506

 Admin Attempting to use the impersonate user function within the Requisition Details and User Details pages was occasionally resulting in a system error.

Bug fixes

Ref# Area Description

528589

Case 1187413

 Career Site Career site searches using Job Location were returning no results if the searched location contained an apostrophe.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Impersonate User by Name. The Impersonate User feature now allows you to search for a user by their name (in addition to their username). Searching by name uses an auto-populating text field that displays any partial or full matches in a list, helping you save time and clicks whenever you need to impersonate a user within your organization. (Ref# 462949)

  • Applicant Notes. Global applicant notes have been given an additional layer of sort ordering, to support users with imported global notes, and to provide a more granular breakdown of global notes with the same modified date. Notes will now first be grouped by modified date, and when more than one note has the same modified date, it will be sorted by Note ID (highest ID first). Additionally, a new Note ID column has been added to the Global Notes area, which can be sorted by clicking the column header. (Ref# 495996, Case 01195983)

Bug fixes

Ref# Area Description
440524

Dashboard Reports

 Clicking the Interview Scheduled and Interview Completed bars within the Applicant Pipeline graph on the Dashboard page would display an error.

Bug fixes

Ref# Area Description

464060

Case 01146260

Merge Fields

List-type merge fields were not displaying correctly in applicant signature templates when using the New Hire Wizard workflow.

449031

Case 1134335

 Reports The Standard Applicant report was erroring out when a user searched for an applicant name that didn't exist.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Renamed columns on New Hires pages. Several fields relating to new hires have been renamed to provide greater clarity and alignment with the values they display. (Ref# 341052)

    These updated field titles include:

    • On the main New Hires page, the Onboarding Status search results column is now New Hire Status.

    • When viewing an applicant's Onboarding tab on the New Hire Details page, the Status column is now Document Status, and Status Date is now Document Status Date.

Bug fixes

Ref# Area Description
484622
Cases 01187109
and 01186727

Help

The link to the Support Portal in the Help menu was linking to the incorrect page. It now correctly links to the new symplr Support Portal.

If you need to register a new user for this portal, please email talentsupport@symplr.com.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Hierarchies. Hierarchy codes are now displayed after each level of the hierarchy at the top of the Job Posting tab. This allows for easier switching between the Job Posting and Requisition tabs for quick reference. (Ref# 462564)

  • Applicant Signatures. The Send for Applicant Signature wizard pop-up now displays in a larger, more user-friendly format when viewing on devices with smaller screens (such as laptops). Previously the pop-up was very narrow and made it difficult to properly complete the wizard. (Ref# 429296)

Bug fixes

Ref# Area Description
425560
Cases 01111161, 01110905, 01145930, 01146412, 01149817, 01177584, 01186823

Application
Snapshots

 Application snapshots were opening up blank in the inline PDF viewer if a candidate had a comma in their last name.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Admin. The most recently-accessed job template on the Job Templates list page is now highlighted with bold text, making it easier for users to keep track of which templates they have been modifying. (Ref# 462456)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Saved searches. Saved search queries (applicant and requisition searches) now automatically include any "child" hierarchy attributes that were added after the saved search was created. Previously, a user had to manually update their saved searches. (Ref# 443701)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • eSignature Document Notification Emails. Notifications containing a copy of an e-signed document can now be emailed to hiring managers and additional hiring managers when a candidate has completed their eSignature document. Any additional recipients can be added by manually entering their email addresses. This is managed from the new Send Signed Document To area, which has been added to the Select New Hire Letter section of the New Hire Wizard. (Ref# 425463)

  • eSignature Email Sender Names. The Electronic Signature Completed email sent to applicants when they sign a document is now set up to come from the Client Name (i.e. symplr Health System) instead of the generic "Position Manager" sender name, enhancing your customization and providing a clearer applicant experience. (Ref# 450312)

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Display Timestamp and I.P. Details on Onboarding Forms. Date, time, and I.P. address details can now be obtained and displayed (if desired) on any Form or Acknowledgement-type onboarding forms, letting you capture specific details on when a new hire signs their forms. To enable and configure this feature in your organization, please reach out to a symplr Support specialist. (Ref# 332841)

Bug fixes

Ref# Area Description
340541
Cases 00672038, 01062948, 01075500, and 01078457 		Requisitions Candidates applying to requisitions set up with both Indeed Apply and Short Apply were not being prompted to complete the full application.
451434
Case 01121622		 PDF Viewer Sometimes the inline PDF viewer would not close after a toast message was displayed.

New Feature: Text Message Email Alerts

Users with text messaging can now receive email alerts when applicant text replies have remained unread for longer than one hour. Opting-in to this feature helps ensure you're always aware of your applicants' text replies, so you can give quicker feedback and keep them engaged during the hiring process.

Admins can either enable this feature for their organization from the Admin > Settings page (under the Notifications heading, check the box to Enable Text Message Email Alerts), or this can be enabled on an individual user basis from the user's Preferences page.

Bug fixes

Ref# Area Description
454661
Cases 01141000 and 01139841		 Applicant Signatures The Applicant Signature modal window was not loading for some clients using longer communication templates.

New Feature: eSignatures

eSignatures are now available in symplr Recruiting! eSignatures can be used for any type of document or notification that requires official review and signoff from applicants. The ability to collect applicant signatures electronically provides efficiency improvements across the vetting and onboarding process.

We've created some resources to help you get started with using eSignatures:

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Batch text messaging. Text messages can now be sent to multiple applicants at once! A new Send Text Message(s) option in the Take Action menu on the main Applicants page allows you to sent the same message to all selected applicants. This makes it easier than ever to send consistent and engaging messages and improve the overall applicant experience. (Ref# 337826)

Bug fixes

Ref# Area Description
332911 Hierarchies Newly-created departments were not being added to existing saved requisition/application searches.

Bug fixes

Ref# Area Description

418662

 Reports The Lean Human Capital Performance Scorecard Metrics report was pulling inaccurate data for certain metrics, when narrowing down the report by specific job categories.

Bug fixes

Ref# Area Description

340538

 Text Messaging A delay in the text message area was causing discrepancies with how text was being displayed in the applicant text threads.

Enhancements

The enhancements listed below may be controlled by system-wide permission settings. All users may not have access to the functionality as described.

  • Hierarchy Display Name. Users now have the ability to create more applicant-friendly Hierarchy display names. By customizing the names of individual departments or facilities, you'll provide more meaningful postings for job seekers, improving applicant engagement. The Hierarchy Display Name can be added at the top Hierarchy level (via Admin > Hierarchy) for automatic propagation to requisitions, or these values can be updated on a requisition-by-requisition basis. (Ref# 332796)

  • Job and Organization Codes. Users can now add Job Codes and Hierarchy Codes (Department, Facility, etc.) as display options within the customizable requisition tables on the Manage Requisitions and Applicant Details pages. (Ref# 332826 & 332827)